DBooks Terms of Use

These DBooks Terms of Use (hereinafter referred to as "these Terms") stipulate the conditions of service provided by Tenyi SmartHub Co., Ltd. (hereinafter referred to as "the Company") under the name "DBooks" and the rights and obligations between the Company and users of this service.

Article 1 (Definitions)

The definitions of the terms used in these Terms and Conditions shall be as set forth in the following items:

1. "This Service" refers to the service provided by the Company under the name "DBooks" (if the name or content of the service is changed, this includes the changed service regardless of the reason).

2. "User" refers to anyone who accesses the Service or seeks to use the Service in any way.

3. "Registered User" refers to a User who has registered an account on this Service.

4. "Terms of Use" refers to the conditions, etc. established by the Company with respect to this Service, separately from these Terms and Conditions, which may be called "terms," "guidelines," "policies," etc.

Article 2 (Application)

The purpose of these Terms is to define the conditions of provision of this Service and the rights and obligations between the Company and users regarding the use of this Service, and they apply to all relationships between users and the Company regarding the use of this Service.

The Detailed Terms of Use shall constitute a part of these Terms of Use, and in the event of any discrepancy between the contents of these Terms of Use and the Detailed Terms of Use, the provisions of the Detailed Terms of Use shall take precedence.

Article 3 (Agreement to Terms)

Users must use the Service in accordance with the provisions of these Terms. Users may not use the Service unless they agree to these Terms. By starting to use the Service, Users are deemed to have agreed to these Terms.

If the User is a minor, he/she must obtain consent from a legal guardian such as a parent or guardian before using the Service. In addition, if the User uses the Service on behalf of a business, the business must also agree to these Terms before using the Service. If a minor applies to use the Service, the minor is deemed to have obtained consent from a legal guardian.

Article 4 (Changes to Terms)

The Company reserves the right to change these Terms in whole or in part if we deem it necessary. In such a case, we will notify users of the content of the changed Terms and the effective date by posting it on the Service or by other appropriate means, or by notifying them by a method specified by the Company. However, if the content of the change is such that the consent of the user is required by law, the consent of the registered user will be obtained by a method specified by the Company.

If you use the Service after these Terms have been changed, you will be deemed to have agreed to the changes to these Terms.

Article 5 (User Registration)

Those who wish to use services that can only be used by registered users ("Applicants") may apply to register an account with the Company by providing the Company with certain information specified by the Company ("Registration Information") in a manner specified by the Company.

Applicants must provide true, accurate and complete information. The Company will determine whether to approve the registration according to its criteria. Registration is completed upon notification of approval from the Company.

The Company may refuse registration or cancel it after registration in the following cases. The Company is not obligated to disclose reasons for refusal or cancellation and shall not be liable for any damages incurred as a result.

  • False, incorrect, or missing registration information
  • Minor, adult ward, person under curatorship or assistance without guardian consent
  • Already a registered user
  • Affiliation with antisocial forces
  • Previous violation of contracts with the Company
  • Subject to measures set forth in Article 17
  • Other cases deemed inappropriate by the Company

Article 6 (Account Management)

Users are responsible for managing their login information. The Company considers all actions taken using login information to be the actions of the registered user. Users are liable for any damages caused by improper management or use by third parties.

Users must notify the Company immediately if their login information is compromised. User accounts cannot be transferred or inherited without approval.

Article 7 (Account Deletion)

Users may delete their account at any time following Company procedures. Upon deletion, all rights, including points, are extinguished and cannot be restored. All outstanding obligations become immediately due upon deletion.

Article 8 (Provision of Service, etc.)

The Company may limit access to the Service based on certain conditions and may change, suspend, or discontinue the Service without notice in cases such as system maintenance, communication failures, unauthorized access, or force majeure. The Company is not liable for any resulting damages.

Article 9 (Fees, etc.)

Fees for products or services must be paid via the Company’s designated methods. Except as required by law, fees are non-refundable. Fees may be revised without user consent.

Article 10 (Ownership of Rights)

All intellectual property rights and related rights belong to the Company or its licensors.

Article 11 (Suspension and Termination of Service)

The Company may suspend or discontinue the provision of all or part of the Service due to licensing issues or other business decisions. Users acknowledge that products may become unavailable for download or purchase.

Article 12 (Functions and Specifications)

The Company may change Service functions and specifications at its discretion. Adding an item to the cart does not guarantee purchase. Review functions, if available, are subject to Company moderation.

Article 13 (Advertisements)

Advertisements by the Company or third parties may be displayed within the Service.

Article 14 (Third-Party Services)

The Service may include third-party content or services. Responsibility for such services lies with the respective third parties and is subject to their terms of use.

Article 15 (Privacy)

Handling of user information is governed by the Company’s separate Privacy Policy.

Article 16 (Prohibited Conduct)

When using the Service, Users must not engage in any conduct that the Company determines to be or may be deemed to be any of the following:

  • Any act violating these terms and conditions
  • Any act that violates laws or regulations or is related to criminal activity
  • Fraudulent or threatening conduct against the Company, other users of the Service, or other third parties
  • Actions that go against public order and morals
  • Any act that infringes the intellectual property rights, portrait rights, privacy rights, reputation, or other legal or contractual rights or interests of the Company or any third party
  • Removing, circumventing or disabling any technological protection measures, such as security or DRM, applied to the content provided by the Service
  • Posting or transmitting to us or a third party through the Service any information that corresponds to or is deemed by us to correspond to any of the following:
    • Information that contains excessively violent or cruel content
    • Information containing computer viruses or other harmful computer programs
    • Information that includes expressions that damage the reputation or credibility of the Company, other users of the Service, or other third parties
    • Information containing excessively obscene language
    • Information that includes expressions that constitute child pornography or child abuse
    • Information that includes expressions that promote discrimination on grounds such as race, nationality, creed, sex, social status, family origin, etc.
    • Information containing expressions encouraging suicide or self-harm
    • Information that includes expressions that encourage the inappropriate use of drugs
    • Information containing anti-social expressions
    • Information that requests the dissemination of information to third parties, such as chain mail
    • Information that includes expressions that offend others
  • Any illegal access to or excessive load on the network or system of the Service
  • Reverse engineering or other analysis of software or other systems provided by the Company
  • Actions that involve the illegal manipulation of the Service using bots, cheat tools, or other technical means
  • Unauthorized access to the networks or systems of our company or our group companies
  • Impersonating a third party or intentionally spreading false information
  • Using the ID or password of another registered user of this service
  • Any publicity, advertising, solicitation, or sales activities on the Service that are not approved in advance by the Company
  • Unauthorized collection, disclosure, or provision of other people's personal information, registration information, usage history information, etc.
  • Any act that causes disadvantage, damage, or offense to the Company, other users of the Service, or other third parties
  • Posting or transmitting the same or similar messages (except as permitted by our company), or other actions that our company considers to be spam
  • Exchanging the right to use the Service for cash, property, or other economic benefits in any manner other than that specified by our company
  • Providing benefits to antisocial forces or other cooperation with them
  • Acts using the Service for purposes other than those intended by the Service
  • Religious activities or acts of soliciting to religious organizations
  • Any act that directly or indirectly causes or facilitates any of the acts listed above
  • Attempting any of the acts listed above
  • Any other actions that the Company deems inappropriate

Article 17 (Termination by the Company)

If the Company determines that a User falls under or is likely to fall under any of the following items, the Company may take any action that the Company reasonably deems necessary and appropriate, without prior notice or warning to the User, such as suspending the User's use of all or part of the Service, suspending the User's registered account, canceling the User's membership, or terminating any contract between the User and the Company regarding the Service:

  • Violation of any provision of these Terms
  • Delay or refusal to pay service fees
  • Discovery of false registration information
  • The Company suspends or becomes unable to make payments, or a petition is filed for bankruptcy, civil rehabilitation, corporate reorganization, special liquidation, or similar proceedings
  • No response for more than one month to inquiries or communications requiring a response
  • The User is a member or connected to an antisocial force
  • The Company reasonably determines that it is inappropriate for the User to continue using the Service

If any of the above items apply, all obligations owed by the User to the Company become immediately due, and the User must promptly pay them. The Company shall not be liable for any damages resulting from these actions.

Article 18 (Disclaimer of Warranty/Indemnity)

The Company makes no warranty, either expressly or impliedly, that the Service (including the Content) is free from defects or non-conformity with the contract (including security or other defects, errors or bugs, and infringement of rights), that it conforms to the User's specific purpose, that it has the expected functionality, commercial value, accuracy, or usefulness, that it complies with laws, regulations, or internal rules of industry associations, or that it can be used continuously.

The Company shall not be liable for any damages incurred by the User due to the Service, except in cases where such damages are caused by the Company's willful misconduct or gross negligence. However, if the contract between the User and the Company regarding the Service is a consumer contract as defined in applicable law, the Company shall not be liable for compensation for damages incurred due to lost profits or other special circumstances, but shall be liable for damages within the scope of normally occurring damages, and in the case of the Service, shall be liable up to the amount of the service fee received from the User in the month in which such damages occurred.

Any transactions, communications, disputes, etc. that arise between a user and a third party in connection with this service shall be resolved by the registered user at his/her own responsibility, and the Company shall not be held liable in any way.

Article 19 (User Responsibilities)

Users shall use this service at their own risk and shall be fully responsible for any actions taken on this service and the consequences thereof.

In order to use the Service, Users must prepare, at their own expense and responsibility, the necessary personal computers, mobile phones, smartphones and other communications equipment, operating systems, means of communication, electricity, etc.

If the Company suffers directly or indirectly any damages (including attorney's fees) arising from the User's use of the Service (including cases where the Company receives a complaint from a third party about such use), the User must immediately compensate the Company according to the Company's claims.

Article 20 (Returned Goods)

If an item shipped by our company is returned due to the user's long-term absence, incorrect address, refusal to receive, etc., our company will store the item for three months from the date of shipment. In this case, we will not be able to cancel or refund the order. In addition, the risk of the product during the storage period will be borne by the customer.

Redelivery requests are only accepted within the storage period. After this period, ownership is deemed abandoned, and no cancellation or refund is possible. If returned a second time, the Company assumes the user waives ownership at that time.

Article 21 (Transfer)

Users may not assign, transfer, pledge or otherwise dispose of their rights and obligations regarding the use of the Service to a third party without the prior written consent of the Company.

In the event that the Company transfers the business related to the Service to another company, it may also transfer relevant contracts, user data, and obligations. Users are deemed to have consented to such transfer in advance.

Article 22 (Contact / Notice)

Any communication or notice from the Company to the User will be made by posting on the Service or contacting the registered email. Users are deemed to have received notice once the Company has sent it via these methods.

Inquiries from Users to the Company must be made according to procedures specified by the Company.

Article 23 (Severability)

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full effect.

Article 24 (Governing Law and Jurisdiction)

The official text of these Terms shall be in English. These Terms shall be governed by the laws of Taiwan.

The district court with jurisdiction over the Company’s headquarters shall have exclusive jurisdiction as the court of first instance for any disputes arising from or relating to these Terms.

Effective Date

Established on March 1, 2025